Policy covers specific Apparel & Accessories.

 

JHB-Trading warrants all apparel to be free of defects in material or workmanship for a period of ninety (90) days from the original date of purchase, when purchased from an authorized dealer. The apparel warranty covers defect of workmanship and materials, but does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use.  If a JHB-TRADING product is found to be defective after inspection by a warranty technician, JHB-TRADING will repair or replace the product with an existing comparable model at the technician’s discretion. JHB-TRADING is not liable for any damages, losses and/or costs incurred resulting from the loss or usage of our products.

 

Limited Warranty Policy Limitations

Warranty policy is subject to the following limitations:

 

  • All warranty claims must be accompanied by the original purchase receipt
  • All warranty claims returned must have prior return authorization.
  • Repaired or replaced products are covered for the remainder of the original warranty.

 

How to process a warranty claim 

E-mail onbike.nl via: info@onbike.nl

  • Include a copy of the original receipt.
  • JHB-Trading is not liable for any items lost in transit. Additionally, customers are responsible for all tracking information on return shipments.
  • Ship to:

JHB-Trading

De Olmen 78

6903 BP Zevenaar

Holland

 

Shipping:

Customers are responsible for all costs incurred on shipping warranty item(s) to Onbike.nl. Onbike.nl will cover shipping cost on replacement or repaired item(s) shipping back to the customer.